We offer complete revenue
cycle management services
Dedicated Billing Manager and Team
We offer complete revenue cycle management services, including a dedicated billing manager and team to ensure a smooth transition and day-to-day billing. Your billing manager is available via email and phone during business hours.
Working with Your Software
We work remotely with any EHR and PM software and clearinghouse you have, whether it's online or server-based. If you don't have any software, we can recommend one to you.
Claim Submission
Claims are scrubbed and submitted daily: error-free, 98% first-time pass rate. Rejections are corrected and resubmitted accordingly.
Charge Entry
We enter patient demographics and charge information daily.
Payment Posting
Our billing team verifies the appropriate payment for each claim and promptly posts all ERAs and EOBs. If there's a remaining balance, we bill the secondary insurance or post it to the patient's account.
Follow Up & Appeals
We follow up on every claim that isn't paid within 30 days by contacting the insurance companies, and if the claim is denied, we review, correct, and resubmit it immediately.
Credentialing
Our dedicated team helps you with credentialing and contracting matters.
Patient Statements and Inquiries
We generate patient statements with detailed explanations of any remaining balance and help respond to any questions patients may have about their statements.
Aging A/R Recovery
Our team of aging A/R recovery specialists review, correct, resubmit and follow up on all old claims to ensure maximum recovery.
Transparency and Customization
We provide full transparency in our services. We are flexible and customize our services to your practice requirements.
Customized Reports
We provide customized reports weekly and/or monthly that are customized to your preferences, including transmission, payments, A/R, denials, and more.
Insurance Benefit Verification
Your billing team will contact the respective insurances and obtain the patient’s benefit information.